Privacy Policy
1. Introduction
Welcome to our Privacy Policy.
At CreAIthing, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Data We Collect
We may collect and process the following types of personal data:
Personal Identification Information
- Name and surname
- Email address
- Phone number
- Company name
- Billing and payment details
Technical Data
- IP address
- Browser type and version
- Device information
- Time zone and location
- Website usage data (pages visited, time spent, clicks)
Marketing & Communication Data
- Preferences for receiving marketing communications
- Interaction with our emails, ads, or website
3. How We Collect Your Data
We collect data through:
- Contact forms on our website
- Service purchases and inquiries
- Newsletter subscriptions
- Direct communication (email, phone, social media)
- Cookies and tracking technologies
4. How We Use Your Data
We use your data to:
- Provide and deliver our services
- Process transactions and manage orders
- Communicate with you regarding inquiries or projects
- Improve our website and user experience
- Send relevant marketing and promotional content
- Comply with legal obligations
5. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Consent – when you subscribe or agree to marketing
- Contractual necessity – to deliver services you requested
- Legal obligations – for compliance with laws
- Legitimate interests – to improve services and grow our business
6. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience.
Types of Cookies We Use:
- Essential cookies – required for website functionality
- Analytics cookies – help us understand user behavior
- Marketing cookies – used for advertising and retargeting
You can control or disable cookies through your browser settings.
7. Sharing Your Data
We do not sell your personal data.
We may share your data with trusted third parties, including:
- Payment processors
- Hosting providers
- Marketing and analytics platforms (e.g., Google Analytics, Meta)
- CRM and email marketing tools
All partners are required to comply with data protection regulations.
8. Data Retention
We retain your personal data only as long as necessary:
- For the duration of our business relationship
- To comply with legal and tax obligations
- For legitimate business purposes (e.g., analytics, reporting)
9. Your Rights (GDPR)
As a user located in the EU, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at: [your email address]
10. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers and encryption
- Access control and authentication
- Regular monitoring and updates
While we strive to protect your data, no system is 100% secure.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices, and we encourage you to review their policies.
12. International Data Transfers
Your data may be transferred and processed outside the European Economic Area (EEA).
In such cases, we ensure appropriate safeguards are in place to protect your data.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
14. Contact Information
If you have any questions about this Privacy Policy or your data, contact us:
Company: CreAIthing
Email: hello@creaithing.com
Website: creaithing.com